This Privacy Policy explains how Advance HOA Management, Inc. collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at www.advancehoa.com.
COLLECTION OF PERSONAL INFORMATION
We may collect personal information directly from you, for example through a web form, while setting up an account with us, or when you contact us for customer support. Personal information we collect directly from you may include mailing address, email address, phone numbers, vehicle information, tenant information, and additional authorized contacts for your account. As the community management company contracted to manage your association or metro district, we have been provided your unit address and additional contact information provided that has been collected by your board, prior management company, or title company.
USE OF PERSONAL INFORMATION
We use information collected directly from you to provide you with important information related to your association or metro district including important meetings, account billing, and other relevant community information. We may also use this information to market our products and services to you, including by email and text message subject to your consent. Personal information will not be shared with third parties for marketing/promotional purposes.
DISCLOSURE OF PERSONAL INFORMATION:
We may use third-party service providers to assist us with providing our products and services to you and we may share your information with such third parties for these limited purposes. We utilize a community management software to manage and streamline our operations, including data storage and processing. This software allows us to securely store and manage information in compliance with applicable data protection regulations. We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
EMAIL AND TEXT MESSAGE COMMUNICATIONS
If you wish to stop receiving text messages from us related to your delinquent account, reply STOP to any text message sent from us. If you wish to stop receiving text messages from us related to your community, please email Client Services at [email protected] and they will remove you. You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at [email protected].
CHANGES TO THE THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Please review it frequently.
CONTACT INFORMATION
If you have any questions about this policy or our privacy practices, please contact us at [email protected].
COLLECTION OF PERSONAL INFORMATION
We may collect personal information directly from you, for example through a web form, while setting up an account with us, or when you contact us for customer support. Personal information we collect directly from you may include mailing address, email address, phone numbers, vehicle information, tenant information, and additional authorized contacts for your account. As the community management company contracted to manage your association or metro district, we have been provided your unit address and additional contact information provided that has been collected by your board, prior management company, or title company.
USE OF PERSONAL INFORMATION
We use information collected directly from you to provide you with important information related to your association or metro district including important meetings, account billing, and other relevant community information. We may also use this information to market our products and services to you, including by email and text message subject to your consent. Personal information will not be shared with third parties for marketing/promotional purposes.
DISCLOSURE OF PERSONAL INFORMATION:
We may use third-party service providers to assist us with providing our products and services to you and we may share your information with such third parties for these limited purposes. We utilize a community management software to manage and streamline our operations, including data storage and processing. This software allows us to securely store and manage information in compliance with applicable data protection regulations. We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
EMAIL AND TEXT MESSAGE COMMUNICATIONS
If you wish to stop receiving text messages from us related to your delinquent account, reply STOP to any text message sent from us. If you wish to stop receiving text messages from us related to your community, please email Client Services at [email protected] and they will remove you. You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at [email protected].
CHANGES TO THE THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Please review it frequently.
CONTACT INFORMATION
If you have any questions about this policy or our privacy practices, please contact us at [email protected].