I had asked Annette to pass along her managers contact information because I felt it to be important to share with you my experience in working with Annette.
First off, I am a real estate investor with a lot of properties in various states. Getting people/contractors/property managers to do what they say they will do is a fading character trait. I am hard business owner to please and do not hand out compliments often or make a habit of building adults self-esteem. Enough about me, but I hope to have framed what I am about to say.
Simply put – Annette is a Rock Star!
Annette, took my call and email promptly on Monday in addressing a sewer line leak into my residence (rental property). I can tell you that Annette and I spoke on Monday, March 20th in the early afternoon and by Monday evening (9pm), she scheduled and contracted a sewer repair company to address the issue at hand first am on Tuesday morning. Wow! Not to many people can pull that off. I did challenge and push a little bit and Annette absolutely listened and delivered. In talking with her at the job sight (yes – she made an appearance to see how the work progressed) toward the end of the business yesterday she mentioned Monday was a bad-bad day with all kinds of problems and challenges that she was dealing with. And to top it off, she had to deal with me (my words), a hard to please investor with high expectations and a potential health issue with fecal matter oozing into my property.
As I said before, I don’t hand out compliments unless deserved. I felt it to be important for the two of you to hear how well Annette delivered and presented herself and your company in this matter. I thought it to be worth the time to share my fond appreciation of Annette!
Take good care of her. Dedicated PROFESSIONALS are hard to find!
Patton Real Estate Holdings, LLC